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Privacy Policy

Last updated: 06/09/2025 date

At Freespritart.it (“we”, “our”, “us”), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and share your information when you use our website, in compliance with the General Data Protection Regulation (GDPR – EU 2016/679) and applicable Greek data protection laws.

By using our website, you agree to the practices described in this Privacy Policy.


 1. Who We Are

Freespritart.it is an online store based in Greece, providing clothing, posters, bags, phone accessories, and other lifestyle items.

Data Controller: Freespritart.it
Address: Freespiritart.it Megas Ialos, Syros, Greece
Email: info@freespiritart.it


 2. Personal Data We Collect

We may collect the following categories of personal data:

a) Information You Provide

  • Name and surname

  • Email address

  • Billing and shipping address

  • Payment information (processed securely by third-party providers, we do not store full card details)

  • Phone number (for delivery and customer support)

  • Account login details (if you create an account)


b) Information Collected Automatically

  • IP address

  • Browser type and version

  • Device type and operating system

  • Website usage data (pages visited, time spent, clicks)

  • Cookies and similar technologies (see our Cookies Policy)


c) Information from Third Parties

  • Payment providers (for transaction confirmation)

  • Social networks (if you interact with us via Facebook, Instagram, etc.)

 

 3. How We Use Your Data

We process your personal data for the following purposes:

  • To process and deliver your orders

  • To provide customer service and respond to inquiries

  • To manage your account and order history

  • To send transactional communications (e.g., order confirmations, shipping updates)

  • To send marketing communications (only if you have given consent)

  • To improve our website, services, and customer experience

  • To detect, prevent, and address fraud or security issues

  • To comply with legal obligations (e.g., tax or accounting requirements)

  

4. Legal Bases for Processing

We process your data based on:

  • Contractual necessity – to fulfill your purchases and provide services

  • Legal obligation – to comply with tax, accounting, or regulatory requirements

  • Legitimate interests – for website improvement, fraud prevention, and service development

  • Consent – for marketing emails, cookies, and optional features

  

5. Sharing Your Data

We may share your data with trusted third parties, including:

  • Payment providers (e.g., PayPal, Stripe, banks)

  • Delivery and logistics partners (courier/postal services)

  • IT and hosting providers (website hosting, analytics tools)

  • Marketing platforms (if you opt-in to marketing communications)

  • Legal or regulatory authorities when required by law

We do not sell your personal data to third parties.


6. Data Retention

We keep your data only as long as necessary for the purposes outlined in this policy:

  • Customer accounts: until you delete your account

  • Order records: up to 7 years (for tax/accounting compliance)

  • Marketing communications: until you withdraw consent

  • Cookies: as described in our Cookies Policy

 

7. Your Rights

Under GDPR, you have the following rights:

  • Access – request a copy of your personal data

  • Rectification – request corrections to inaccurate or incomplete data

  • Erasure (“Right to be Forgotten”) – request deletion of your data, subject to legal obligations

  • Restriction – request limitation of data processing

  • Data Portability – request your data in a structured, machine-readable format

  • Object – object to processing based on legitimate interest or marketing

  • Withdraw Consent – withdraw consent for marketing or cookies at any time

To exercise your rights, contact us at: info@freespiritart.itIf you believe your rights have been violated, you can also lodge a complaint with the Hellenic Data Protection Authority (HDPA): https://www.dpa.gr

 

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure, so we cannot guarantee absolute security.


9. International Transfers

If your data is transferred outside the European Economic Area (EEA), we ensure that appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) or adequacy decisions.

 

10. Marketing Communications

  • We will only send you promotional emails if you have explicitly consented.

  • You can unsubscribe at any time using the link in our emails or by contacting us directly.

  

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technology. Updates will be posted on this page with a revised “Last updated” date.

12. Contact Us

For questions, requests, or concerns about this Privacy Policy, please contact us:

Freespritart.it
Email: info@freespiritart.it